Privacy Policy
What information do we collect?
We collect information from you when you register on our site, place an order, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails. The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product, or service information, etc.
Message Frequency
Subscribers can expect to receive text (and email) messages from us several times a month.
Pricing Information
There are no direct costs associated with receiving text messages from us. However, fees may be incurred by your carrier.
Support Information
Should you have any concerns or questions, please reach out to our dedicated helpline at +1 (313) 963-6255 or contact us through the address provided at the end of this policy.
Opt-Out Information
Subscribers wishing to opt-out of receiving future messages can click on the “Unsubscribe” link at the bottom of our emails or reply STOP to text messages. Your request will be processed promptly.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this privacy policy. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. This includes using standard security protocols and working only with reputable third-party vendors.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). Our website, products, and services are all directed to people who are at least 13 years old or older. We do not intentionally collect information from individuals under the age of 13.
Rights of Users
You have the right to access, correct, or delete your personal data. You can do this by reaching out to us at the contact information provided at the end of this policy.
Jurisdiction and Cross-Border Data Transfers
Our website is operated in the United States. If you’re from a jurisdiction with laws governing data collection and use that may differ from U.S. law, please note that you’re transferring your personal data to the United States. By doing so, you consent to that transfer.
Data Breaches
In the event we become aware that the security of the site has been compromised or users’ personal information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms and Conditions.
Your Consent
By using our site, you consent to our website’s privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
SMS/Text Terms & Conditions:
Message Frequency
Subscribers can expect to receive text messages from us several times a month (ex. 2-3 texts per week).
Pricing Information
There are no direct costs associated with receiving text messages from us. However, fees such as message and data rates may be incurred by your carrier.
Opt-Out Information
Subscribers wishing to opt-out of receiving future text messages can reply STOP to any SMS message sent by us. Your request will be processed promptly.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
409 East Jefferson Ave. Detroit, MI 48226
+1 (313) 963-6255
[email protected]